Tips and calculations

Coming soon

We're still writing these answers. If you need help with any of these now, contact support.

• Why did a staff member earn no tips for a shift?
• Why don't the tips add up to what the POS reported?
• How do tip points affect someone's share?
• What are tip earning hours, and how do cut-off times work?
• What happens to tips on a day with custom hours?
• How are tips split between departments?
• Why are tips still calculating?